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1. Returns and Refunds

We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, you may return the item(s) within [X] days of receiving your order for a full refund, exchange, or store credit.

2. Eligibility Criteria for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

3. Return Process

To initiate a return, please follow these steps:

a. [Provide detailed instructions on how customers can contact you to initiate a return, including any necessary information they should provide.]

b. [Specify the address or location where customers should send the returned items.]

4. Return Shipping Costs

Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received the wrong item).

5. Refund Process

Refunds will be processed within [X] days of receiving the returned item. The refund will be issued to the original payment method used for the purchase.

6. Exchanges

If you would like to exchange an item, please follow the return process outlined above and place a new order for the desired item.

7. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will work with you to replace the item or issue a refund.

8. Non-Returnable Items

Certain items are non-returnable, including [list any specific items or categories that cannot be returned].

9. Changes to This Policy

We reserve the right to update or modify this return policy at any time without prior notice.

10. Contact Information

If you have any questions about our return policy, please contact us at [provide contact information].